Terms of Use/Service & Privacy Policy

MANDATORY ARBITRATION AND CLASS ACTION WAIVER: READ THIS AGREEMENT CAREFULLY. IT REQUIRES DISPUTE RESOLUTION THROUGH INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE ANY SERVICE.

By installing or using any mobile application, website, or interactive service published by Envy Creative or its affiliated product brands, you also agree to the applicable platform terms, including Apple’s End User License Agreement and, if installed from Google Play, the Google Play Terms. To the extent there is a conflict on billing or refund mechanics handled by the store, the store terms control for those store processed payments only.

This Universal Terms of Use and Service Agreement, the Agreement, governs all products and services operated by Envy Creative, Envy, we, us, or our. Covered properties include, without limitation, branded sites and applications or related offerings, collectively, the Services.

Acceptance of the Agreement

1.1 By accessing, installing, creating an account for, or using the Services, you agree to be bound by this Agreement and our incorporated policies, including our Privacy Policy, Acceptable Use rules, and any product specific supplement displayed in a Service. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to this Agreement, and references to you include that organization.

1.2 We may modify this Agreement at any time in our discretion. Continued use after changes are posted constitutes acceptance. If you do not agree, you must stop using the Services and, where applicable, cancel any subscriptions.

1.3 If a product specific supplement conflicts with these universal terms, the supplement controls for that product only. Platform store terms, for example Apple or Google, control solely for store processed payment, cancellation, and refund steps handled by the store.

Eligibility and Use Permissions

2.1 Unless a product page expressly states otherwise, you must be at least 18 years old to use the Services or the age of majority in your jurisdiction, whichever is greater. 

2.2 You represent that you are not barred from using the Services under any applicable law, including export controls or sanctions, and that you will comply with all laws in using the Services.

2.3 You must provide accurate account information and keep it updated. You are responsible for all activities that occur under your credentials, whether authorized by you or not. Use strong passwords and protect your login. Notify us promptly of suspected unauthorized access.

2.4 We may refuse, suspend, or terminate access to any Service at any time, with or without cause, with or without notice, including for violation of this Agreement, risk to the platform or other users, suspected fraud, or compliance reasons.

Licenses and Intellectual Property

3.1 Subject to this Agreement, we grant you a limited, revocable, non exclusive, non transferable, non sublicensable license to install and use the Service for your personal or internal business use in accordance with any usage limits, feature restrictions, or quota that the Service displays. All rights not expressly granted are reserved by Envy and its licensors.

3.2 You retain ownership of text, images, audio, video, files, prompts, output files, project data, and other materials you submit, post, upload, store, or otherwise make available through the Services, User Content. You grant Envy a worldwide, royalty free, non exclusive, sublicensable and transferable license to host, cache, store, use, reproduce, modify, adapt, translate, process, display, perform, distribute, and create derivative works of User Content as necessary to operate, secure, improve, and provide the Services, including to enable features such as previews, compression, search, sharing, collaboration, and content delivery.

3.3 Some Services use aggregate or de-identified usage information to improve functionality, reliability, and security. If a particular Service offers an opt-out of model improvement that would otherwise use your content or metadata, we will honor that opt out on a go forward basis once processed. Opt outs do not unwind prior training or analysis already performed.

3.4 If you provide feedback or suggestions to us, including feature ideas, bug reports, or workflow recommendations, you grant us a perpetual, irrevocable, royalty free license to use the feedback without restriction or compensation.

3.5 Some Services enable you to import or process third party content. You represent that you have all rights required to use that content with the Services. You must not upload or generate content that infringes, misappropriates, or violates intellectual property, publicity, or privacy rights.

3.6 You acknowledge that we do not accept content under a duty of confidentiality. Do not submit trade secrets or highly confidential information unless the relevant Service expressly provides a private workspace feature suited for such data.

Acceptable Use

4.1 You will not, and will not enable others to, do any of the following.

a. Violate any law or third party right, including intellectual property or privacy rights.

b. Upload, share, or generate illegal, harmful, deceptive, defamatory, harassing, hateful, or obscene content, or content that exploits or harms minors.

c. Attempt to probe, scan, or test the vulnerability of the Services, circumvent rate limits or access controls, interfere with the operation or integrity of the Services, or use any automated means to scrape, crawl, or extract data except through documented APIs and with our written permission.

d. Misrepresent your identity or affiliation, impersonate others, or collect personal information without consent or legal basis.

e. Send unsolicited or unauthorized advertising, spam, or bulk messages.

f. Use the Services for high risk activities where failure could result in death, personal injury, or severe environmental damage, including medical devices, emergency services, or autonomous vehicle control.

g. Reverse engineer, decompile, or attempt to derive source code or underlying models, except to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

4.2 We are not an archival storage provider. We may set storage, project, or retention limits and may delete content with or without notice at any time, after account closure or inactivity in line with our retention practices. You are responsible for maintaining your own backups.

4.3 We may remove or restrict access to content that violates this Agreement or puts users, our Services, or third parties at risk. We may report illegal content or activity to competent authorities.

Specific Service Disclosures

5.1 Envy may have independent third party applications that integrate with providers through APIs. We make no claim of affiliation or endorsement by other vendors.  

5.2 Some apps may facilitate capturing, sending or sharing of digital assets and may integrate with hosting, workflow tools and more. Capturing, sending or sharing may fail or be filtered. You are solely responsible for the legality of digital assets you send or share and for obtaining consent from recipients to receive such digital assets. Apps are not a secure messaging or records retention system.

5.3 Delivery times for apps are not guaranteed. Providers and filtering can delay or block delivery. Do not rely on this Service for safety or legal compliance. You are responsible for maintaining independent deliveries for critical obligations.

5.4 You should not be relied upon an Envy app for legal, financial, medical, or engineering advice. You are responsible for reviewing source documents.

5.5 Envy apps may process digital assets and generate outputs. Outputs may contain errors and must be reviewed and approved by qualified professionals. The Service does not provide compliance, permitting, or other professional or licensed services, and does not replace professionals. 

5.6 Displayed content may be user-supplied. You are responsible for content legality and for obtaining required rights before live or recorded use.

5.7 Services are not medical or mental health services. No therapist-patient or doctor-patient relationship is created. If you are in crisis, do not use these Services. In the United States, call or text 988 or contact local emergency services. We do not monitor, evaluate, or intervene in emergencies and have no duty to warn.

5.8 Generated assets, including but not limited to images, text, video, summaries, and documents can be inaccurate, biased, or otherwise unsuitable. You are solely responsible for complying with applicable laws and platform rules when you publish or use generated content. You must not remove watermarks or attribution that a provider requires unless the applicable provider terms allow removal for paid plans and you hold such plan rights. You represent that you have the rights to use any digital assets or content you upload.

5.9 Sora is a registered trademark of OpenAI. We may use other registered trademarks as references, but are not associated with them.

5.10 We process the information you enter. During any onboarding, you may be asked questions to establish a baseline profile on your account. Only enter information you have a right to share, and you should avoid submitting highly sensitive data. We process prompts and chat transcripts and any assets you upload. To generate responses we may send prompts and context to an AI model provider. We apply data minimization, role based access, logging, and retention limits, and we may review chats or profiles for quality control, research, safety, or abuse prevention. Apps and/or services are not for surveillance, harassment, or deceptive behavior, and you agree to use it only for lawful, respectful purposes.

5.11 On certain apps and/or services, admin users can create content and manage a database, and other users can complete assets for processing, approval, and e-signature. We process customer records, account identifiers, role memberships, schemas and versions, pricing maps, calculations, AI assisted rewrites of text fields, original and rewritten text for audit, file attachments such as photos or PDFs, timestamps, device and app telemetry, and delivery status for emails. For offline PWA apps, the app may cache schemas and other content or assets locally on-device. You acknowledge that certain operational sharing with vendors such as hosting, analytics, email delivery, model providers, storage, and identity services is required to provide core functionality.

Payments, Subscriptions, Credits, and Taxes

6.1 Some features require purchase through in app purchase, RevenueCat, Stripe, Apple, Google or other processors. By submitting a payment, you authorize us and our processors to charge fees, taxes, and recurring subscription amounts if applicable. Prices, features, and billing cycles may change upon notice as permitted by law.

6.2 Unless otherwise stated, subscriptions renew automatically until canceled. You can cancel before renewal. Cancellation prevents future charges, but your access may not continue through the end of the paid term.

6.3 Certain Services use a credit system. Credits are consumed as described in the Service. Credits are not currency, are non transferable, and are non refundable and may expire.

6.4 Except where required by law, all fees are non refundable. If you purchased through Apple or Google, refunds are handled by the store under its policies. We may, at our sole discretion, provide a partial or prorated refund for annual or lifetime offers if we discontinue a Service, provided that any such goodwill refund does not waive our rights or set a precedent.

6.5 Fees are exclusive of taxes, duties, and similar assessments. You are responsible for all applicable taxes, other than taxes based on our income, and you authorize us to charge such taxes when we collect payment.

6.6 Some offerings may be described as lifetime, which refers to the lifetime of the applicable product or service, not the lifetime of any individual purchaser. You acknowledge that the availability of a product or service can end for reasons that include strategic changes, discontinuation, or business closure, including insolvency or bankruptcy. If a product or service is discontinued or becomes unavailable, we are not obligated to continue providing access, features, updates, or support, and we have no duty to issue refunds, credits, or substitutions, even if your purchase occurred recently. Any prorations or accommodations are at our sole discretion, subject to applicable law and any store-specific terms that govern purchases made through a third-party platform.

Third Party Services and Integrations

7.1 The Services may rely on cloud hosting, storage, content delivery networks, analytics, crash reporting, payment processing, and AI model providers, including but not limited to OpenAI, Google, Anthropic, ElevenLabs, Stripe, Apple, Google, Cloudinary, ActivePieces, and others. These third parties operate independently, and their terms and privacy practices govern their handling of your information.

7.2 The Services depend on networks and providers outside our control. Outages, throttling, rate limits, or changes by a provider may impact functionality. We are not liable for failures or delays.

7.3 By using the Services you consent to the transfer and processing of your information in the United States and other countries where we or our providers operate, subject to applicable law.

Privacy, Security, and Data Handling

8.1 Our Privacy Policy describes what personal information we collect and how we use, share, and protect it. That policy is incorporated by reference. Please see our full Privacy Policy below.

8.2 We implement commercially reasonable technical and organizational measures designed to protect the Services and your information. No system is perfectly secure. You acknowledge that you provide information at your own risk. We build and update many apps using trusted third party tools and services, for example vendors such as Lovable, for code generation and deployment, which means parts of the codebase and pipelines originate outside our direct control. While we apply our own reviews, tests, and safeguards, vulnerabilities can arise from third party code, integrations, or hosting environments, or from incidents that occur within those providers’ systems. By using the Services, you acknowledge that security events may originate with third party vendors or their supplied code, that we do not control those vendors’ internal security practices, and that responsibility for such third party defects or breaches rests with the applicable provider under its own terms. We reserve the right to suspend features, issue patches, or substitute providers when we identify or are notified of an upstream risk, and we will provide notices required by law.

8.3 If we become aware of a data breach affecting your personal information, we will notify you as required by law and consistent with our incident response procedures.

8.4 The Services are not intended to store or process protected health information subject to HIPAA. Do not upload or process PHI. We do not act as a Business Associate, and we do not sign Business Associate Agreements.

8.5 We may retain information as necessary for providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. We may delete content from inactive or closed accounts in accordance with our retention practices.

DMCA and Copyright Policy

9.1 If you believe content in a Service infringes your copyright, send a notice to us, including identification of the work and allegedly infringing material, a statement of good faith belief, a statement under penalty of perjury, and contact information. We may remove or disable access to content and, in appropriate circumstances, terminate repeat infringers.

9.2 If your content was removed and you believe it was a mistake, you may send a counter notice with the information required by the DMCA. We may restore content in our discretion consistent with law.

No Professional Advice, High Risk Activities, and Critical Use Cases

10.1 The Services, including outputs, are provided for informational purposes only and are not legal, financial, engineering, medical, therapeutic, or other professional advice. You are responsible for seeking qualified advice and for verifying outputs before use.

10.2 You must not use the Services for high-risk activities, including life support, medical devices, emergency communications, nuclear facilities, aircraft navigation, autonomous vehicles, or weapons systems.

10.3 For Services that generate or transform technical documents or designs, you must ensure that a qualified professional independently reviews outputs for accuracy, safety, and compliance with applicable codes and standards.

Warranty Disclaimers

11.1 The Services, including all content, generated outputs, and features, are provided as is and as available, with all faults. To the maximum extent permitted by law, we disclaim all warranties and conditions, express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, title, and non-infringement.

11.2 We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, that data will be preserved without loss, or that outputs will be accurate, complete, or suitable for your use case.

Limitation of Liability

12.1 To the maximum extent permitted by law, Envy, its affiliates, officers, directors, employees, contractors, licensors, and suppliers, are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, goodwill, data, or other intangible losses, arising out of or related to your use of the Services, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, even if we were advised of the possibility of such damages.

12.2 To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Services is limited to the greater of fifty dollars or the amount you paid to us for the Service giving rise to the claim during the three months preceding the event giving rise to the claim. Some products may specify a different cap in their supplement and may cap liability to fees paid in the twelve months preceding the claim. If a supplement states a different cap, that cap applies to that product.

12.3 The limitations in this section are fundamental elements of the bargain between you and us. The Services would not be provided without these limitations.

Indemnification

You will defend, indemnify, and hold harmless Envy and its affiliates, officers, directors, employees, contractors, licensors, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from or related to, a, your content or your use or misuse of the Services, b, your violation of this Agreement or any law, c, your violation of any third party right, including intellectual property or privacy rights, and d, your reliance on or publication of AI generated outputs. We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

Dispute Resolution, Arbitration, and Class Action Waiver

14.1 Before filing a claim, you agree to try to resolve the dispute informally by emailing us a brief written description of the dispute and your contact information. We will try to resolve the dispute informally within 60 days.

14.2 If we cannot resolve the dispute informally, you and Envy agree to resolve any claim, dispute, or controversy arising out of or relating to this Agreement or the Services, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, through final and binding arbitration by a nationally recognized provider mutually selected by the parties, under the applicable comprehensive or consumer rules then in effect. The seat of arbitration is Ventura County, California. The arbitrator has exclusive authority to resolve all disputes, including arbitrability, enforceability, and interpretation of this Agreement, except that a court may decide issues concerning the scope or enforceability of the class waiver.

14.3 You and Envy agree to bring claims only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action. The arbitrator may not consolidate more than one person’s claims or otherwise preside over any form of class or representative proceeding.

14.4 Either party may bring an individual action in small claims court in Ventura County, California, or in your county of residence if the rules of that court allow.

14.5 You may opt out of arbitration and the class action waiver by sending a written notice within 30 days of first accepting this Agreement that includes your name, the email address associated with your account, the name of the Service, and a clear statement that you wish to opt out of arbitration for that Service. If you opt out, you agree to the exclusive jurisdiction and venue of the state or federal courts located in Ventura County, California.

14.6 Nothing in this section limits either party’s right to seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or prevent unauthorized access to the Services.

Termination and Suspension

15.1 You may stop using the Services at any time, and you may request account deletion through in product settings or by contacting us. Termination does not automatically entitle you to a refund.

15.2 We may suspend or terminate your access immediately, with or without notice, if we believe you have violated this Agreement, pose a risk to the platform or other users, fail to pay fees, attempt to bypass guardrails, abuse the system, commit fraude, or as required by law. We are not responsible for supplying copies of your data upon suspension or termination and may delete the data upon suspension or termination. We may also discontinue a Service at any time in our discretion, with or without notice. 

15.3 Upon termination, your license to use the applicable Service ends and you must stop using it. Sections that by their nature should survive termination, including ownership, feedback, disclaimers, limitations of liability, indemnities, dispute resolution, and general provisions, will survive.

Security Research and Bug Reports, No Bounty Compensation

16.1 We appreciate good-faith security reports and encourage responsible disclosure. Send reports to us, including a description, proof of concept, and a way to reproduce. Do not access, modify, or exfiltrate data you do not own, and do not disrupt the Services.

16.2 We do not offer compensation, bounties, or rewards for vulnerability reports. Submitting a report does not create any obligation for payment, public credit, or follow-up beyond an acknowledgment at our discretion. You acknowledge that you are not entitled to any form of compensation or consideration for submitting a report.

Open Source, SDKs, and APIs

17.1 The Services may include or link to open source components licensed under their own terms. To the extent of a conflict with this Agreement, the open source license controls for that component.

17.2 If a Service provides an API or SDK, you must comply with documentation, security requirements, limits, and credentials handling. We may throttle or revoke API access that degrades stability or violates policy.

International Use, Export, and Sanctions

18.1 You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargoes or sanctions, and that you are not on, nor controlled by any person on, a U.S. or other applicable sanctions or denied parties list. You will not use the Services for prohibited end uses or transfer them in violation of export laws.

18.2 You are responsible for complying with local laws where you use the Services. We do not represent that the Services are appropriate or available in all locations.

Notices, Communications, and Electronic Records

19.1 We may provide notices by email to the address associated with your account, by in product messages, or by posting on a help page(s). Notices are effective when sent or posted. In most cases, we will only provide notices when applicable by law.

19.2 You consent to receive disclosures and notices electronically, and you agree that electronic signatures and records are legally sufficient and satisfy any requirement for writings or signatures.

Additional Product Specific Terms

20.1 For iOS or Android subscriptions, cancellation and refunds are managed by the respective app store. We cannot modify store billings on your behalf. To avoid renewal, cancel in the store at least 24 hours before the renewal date.

20.2 If a Service provides a link for downloads or previews, the link may be public to anyone. You are responsible for link sharing and for revoking or rotating links as needed. 

20.3 If a Service allows inviting collaborators, you are responsible for granting the correct permissions and for the actions of your collaborators within your workspace.

20.4 Any lifetime, beta, or early access offer is tied to the life of the specific Service and feature set described at the time of purchase, not to the life of Envy or all future offerings. We may modify or discontinue features for technical or business reasons. Where we retire a Service entirely, we may offer at our discretion a pro rata or goodwill credit, which does not constitute an obligation to provide ongoing service.

Governing Law and Venue

Except to the extent preempted by U.S. federal law, California law governs this Agreement without regard to conflict of laws principles. Subject to the arbitration terms above, the exclusive jurisdiction and venue for any court action permitted under this Agreement is the state and federal courts located in Ventura County, California, and the parties consent to personal jurisdiction there.

Miscellaneous

22.1 This Agreement, together with any product-specific supplements and incorporated policies, is the entire agreement between you and Envy concerning the subject matter and supersedes all prior or contemporaneous understandings.

22.2 If any provision is found unenforceable, the remaining provisions will continue in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

22.3 Failure to enforce any provision is not a waiver of that provision or of the right to enforce it later.

22.4 You may not assign, delegate, or transfer this Agreement or any rights or obligations without our prior written consent. We may assign or transfer this Agreement without restriction, including in a merger, sale, or corporate reorganization.

22.5 We are not liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, utility failures, network failures, provider outages, government actions, epidemics, and similar events.

22.6 This Agreement is in English. Translations may be provided for convenience, but the English version controls.

Product Summaries, Non-Exhaustive

For clarity and without limiting the universal terms above, the following summaries highlight key responsibilities for some Services.

23.1 Some services may have key risks including but not lmited to inaccurate or unsafe outputs, vendor outages, content policy violations, email filtering, delivery failure, potential exposure of images via insecure networks if you share links, email delays, spam filtering, outages, inaccurate summarization, misinterpretation, technical inaccuracies, failure to meet codes or standards, disclosure of scripts to invitees, screen privacy, inaccurate or harmful content, failure to detect crises. Your duties include but are not limited to ensuring lawful prompts, respecting IP and publicity rights, following provider policies, reviewing outputs before use, seeking professional help when needed, not using in emergencies, and acknowledging that no provider-patient relationship is formed, only sending lawful content to willing recipients, and maintaining backups, not relying solely on reminders for critical deadlines or life safety, verifying summaries against originals, not relying as legal or compliance advice, ensuring review by qualified professionals, maintain original files, validating outputs before implementation, managing collaborator permissions,  avoiding disclosure of confidential information without safeguards. You agree to indemnify Envy for claims arising from your content.

Contact Information

Questions, notices, or legal process may be sent through email. You may also write to Envy Creative, Legal, Ventura County, California, United States. Support may be available via the contact link displayed in each Service. For DMCA notices or security reports, use the designated addresses listed on this page.

By accessing or using any Service, you confirm that you have read and understood this Agreement, including the arbitration requirement and class action waiver, that you accept and agree to be bound by it, that you are legally competent to do so, and that you accept the risks inherent in the use of AI and third party dependent systems. You acknowledge that the Services are provided as is, that Envy does not provide professional advice or emergency services, that Envy does not provide compensation for bug bounties but appreciates responsible disclosure, and that you, and any organization you represent, are responsible for your use of the Services and for all content you submit, generate, or distribute.

Envy Creative, also referred to as V-Apps, we, us, or our, provides access to resources and features across our websites, mobile applications, and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information, as well as the choices and rights available to you. Where we decide the purposes and means of processing personal information, V-Apps is the data controller. Where we act on the documented instructions of a customer to process personal information that the customer controls, for example in certain enterprise or team contexts, we act as a data processor or service provider and our processing will be governed by the applicable agreement with that customer in addition to this Privacy Policy.

This Privacy Policy applies to personal information processed by us in connection with our websites, applications, mobile applications, developer tools, and offline interactions, collectively the Services. This Privacy Policy is incorporated by reference into the V-Apps Terms of Use and Service, which govern your use of the Services. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

CATEGORIES OF INFORMATION WE COLLECT

The categories of information we collect depend on your relationship with us and how you use the Services. We collect information that you provide directly, information that is collected automatically when you use the Services, and information from other sources such as third party services, vendors, and public records. The personal information we may collect includes the following categories.

1. Name, display name, username, email address, password or authentication tokens, profile photo, preferred language, communication preferences, organization or company affiliation, and similar identifiers. If you create an account with a third party sign in service, for example Apple, Google, or Sign in with a social provider, we may receive identifiers that the provider shares with us subject to your settings with that provider.
   
   

2. Email address, mailing address, phone number, and records of communications with us, including support tickets, chat transcripts, and feedback. We may also collect your communications preferences and marketing opt in status.
   
   

3. If you make a purchase, subscription, or in app purchase, we receive information related to the transaction, such as products purchased, subscription tier, price, currency, tax amount, and approximate location inferred from payment method. Payment card details are processed by our payment processors, for example Apple App Store, Google Play, Stripe, or RevenueCat. We do not store full payment card numbers. We may receive limited information related to your payment, such as the last four digits of a card, expiration date, card type, and billing address as needed for fraud prevention, tax calculation, and record keeping.
   
   

4. Text, prompts, images, videos, audio, documents, CAD files, metadata, and other content or files you upload, submit, generate, or store in the Services, including materials provided through the features of our apps, and other V-Apps products. We may process prompts and generated media, we may process digital assets you upload, and we may process digital assets that you capture or select for sending or sharing
   
   

5. If you choose to connect Apple HealthKit or Android Health Connect, we may receive health and fitness data for features you enable. Examples include active energy, steps, workouts, user height, weight, heart rate, and similar metrics, collectively Health Information. We do not use Health Information for marketing or advertising purposes. We maintain Health Information in accordance with the applicable platform rules, including Apple’s developer guidelines and the Android Health Connect Permissions Policy, including Limited Use requirements. You can stop sharing Health Information at any time through your device settings.
   
   

6. We collect technical information about your device and your interactions with the Services, including Internet Protocol, IP, address, device and advertising identifiers, MAC address, device type, operating system type and version, browser type and version, app version, time zone, approximate location derived from IP address, language, screen size, battery status, mobile network, crash logs, and system activity. We also collect usage data such as pages and screens visited, navigation paths, features used, searches, commands, timestamps, session duration, frequency and duration of activities, clickstream data, job or render metadata, credits consumed, and referral URLs.
   
   

7. We do not collect precise geolocation unless you grant permission through your device. We may collect approximate location inferred from your IP address for analytics, security, fraud prevention, and compliance with regional requirements such as tax rates, language, and legal notices.
   
   

8. We automatically collect and store IP addresses when you create an account, sign in, or use the Services for purposes that include authentication, rate limiting, preventing fraudulent account creation, detecting credential stuffing and other malicious activities, enforcing one account per user policies where applicable, investigating Terms violations, and complying with legal obligations. IP addresses may be processed through automated systems designed to detect fraud and abuse. Accounts may be flagged, rate limited, or restricted based on automated IP risk assessments. IP logs related to suspicious activity, banned accounts, or legal holds may be retained for extended periods to protect our platform and community.
   
   

9. We and our partners use cookies, local storage, pixels, tags, scripts, software development kits, and similar technologies to collect information about your interactions with the Services. These technologies support core functionality, remember preferences, measure performance, analyze usage, enable security features, and provide interest based advertising where permitted by law. You can manage cookies through your browser settings. If you disable certain cookies, some features may not function properly. In mobile applications, cookie based opt outs may not apply. Mobile users can adjust advertising preferences in the device settings.
   
   

10. We may receive information about you from third parties. Examples include app stores, identity and authentication providers, payment processors, hosting providers, analytics providers, advertising partners, data brokers, public records, and social networks. We may receive information about your interactions with our ads on other platforms. The information we receive depends on the third party, the information they have, and your privacy settings with them.
    
    

11. If you apply for a job, we may collect your resume, education and employment history, qualifications, references, and other information you provide. We use this information to evaluate your candidacy and to comply with legal obligations. If you become an employee, a separate privacy notice will apply.

SOURCES OF INFORMATION

We collect information directly from you when you create an account, use interactive features, enter preferences, submit help requests, complete forms, contact support, connect third party accounts, or otherwise communicate with us. We collect information automatically through the Services using cookies and similar technologies. We also collect information from third party partners as described above.

LEGAL BASES FOR PROCESSING

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information under one or more of the following legal bases.

1. Contract. To provide the Services and fulfill our contractual obligations to you, including account creation, feature enablement, transactions, customer support, and troubleshooting.
   
   

2. Legitimate Interests. To operate and improve the Services, to secure the Services, to prevent fraud and abuse, to personalize content, to analyze usage, to research and develop new features, and to communicate with you about updates. We balance our interests against your rights and expectations.
   
   

3. Consent. Where required by law for certain processing, for example placing non essential cookies, sending certain marketing communications, or processing Health Information, we rely on your consent. You can withdraw consent at any time through the mechanisms described in this Privacy Policy.
   
   

4. Legal Obligation. To comply with applicable laws, regulations, court orders, and lawful requests by public authorities, including responding to law enforcement and regulatory inquiries.
   
   

5. Vital Interests and Public Interest. In rare cases where we need to protect vital interests, for example sharing information to prevent serious harm, or where processing is necessary for reasons of substantial public interest under applicable law.

HOW WE USE INFORMATION

We use personal information for a variety of business purposes, including but not limited to the following.

1. Providing and Maintaining the Services. Operating, delivering, and maintaining the Services, including creating and managing accounts, authenticating users, providing features and content, transmitting data, processing files, enabling collaboration, and facilitating integrations.
   
   

2. Feature Functionality by Product. For example, AutoMEP uses uploaded design files and prompts to generate outputs and to allow you to download, preview, and manage those outputs. Photo to Email uses camera access and selected photos to prepare and transmit email messages to recipients you specify. DocuSum uses uploaded documents to generate summaries and extracts. PrompterShare displays and synchronizes scripts across devices. Sora2Go uses prompts and settings to generate media with connected model providers. EmailReminder schedules reminder emails you configure. Lift Track stores your workout inputs if you choose to enter them. If you connect HealthKit or Health Connect, we use the data you choose to share only for the feature you enabled and never for advertising.
   
   

3. Quality Control, Research, and Service Improvement. We may, subject to applicable law and appropriate safeguards, access, view, and analyze your files and other content you submit or generate in the Services for purposes of quality control, troubleshooting, debugging, safety review, user experience research, product development, and to understand how users engage with features so that we can improve accuracy, performance, and reliability. Access to content for these purposes is limited to authorized personnel and service providers who are under confidentiality obligations. Where feasible, we use aggregated or de identified data for research and improvement. If a particular product provides an opt out of model improvement that would otherwise use your content, we will honor that opt out prospectively once processed.
   
   

4. Customer Support and Communications. Responding to inquiries, providing technical support, diagnosing and fixing issues, sending service messages such as account notices, feature announcements, and policy updates, and communicating about security, fraud alerts, and changes to the Services.
   
   

5. Personalization and Preferences. Remembering settings and preferences, including language, themes, layout, and recently used items, and presenting content tailored to your use of the Services.
   
   

6. Security, Fraud Prevention, and Safety. Protecting the Services and users by detecting, preventing, and responding to abuse, spam, malware, misuse, unauthorized access, and other harmful activity. We use automated systems and manual review to monitor signals such as unusual login patterns, IP reputation, device characteristics, and rates of feature usage. We may block or limit access to protect users and the platform.
   
   

7. Analytics and Performance. Measuring performance, understanding how the Services are used, analyzing feature adoption, and improving usability. We use analytics tools to help us understand usage patterns without identifying users directly where feasible.
   
   

8. Marketing and Promotional Communications. Sending marketing communications about products, features, events, promotions, and surveys consistent with your preferences and applicable law. We may tailor marketing to your interests using account and usage information. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us. We do not use Health Information for marketing or advertising.
   
   

9. Interest Based Advertising. Where permitted by law, we may work with advertising partners to display ads on other properties that are more relevant to your interests. This may involve the use of cookies and similar technologies to collect information about your activities across websites and apps. You can control many interest based advertising programs as described in the Cookies and Choices sections below.
   
   

10. Research and Development. Developing new products, features, and technologies, conducting testing, performance tuning, and predictive modeling. When possible, we use aggregated or de identified information for research.
    
    

11. Compliance and Legal. Enforcing our Terms and policies, managing records, conducting audits, meeting tax and accounting obligations, and responding to lawful requests by public authorities.

HOW WE DISCLOSE INFORMATION

We disclose personal information to third parties in the following circumstances.

1. We share information with third party vendors and service providers who perform services on our behalf, including hosting, storage, content delivery networks, security, logging, analytics, crash reporting, email delivery, in app messaging, customer support, payment processing, subscription management, and advertising. Service providers may access personal information only as needed to perform their functions and are obligated to maintain appropriate confidentiality and security.
   
   

2. If you enable integrations or use features that rely on third party APIs, we may share information necessary to enable those features. Examples include but are not limited to Apple and Google for store purchases, RevenueCat for subscription management, Stripe for payments, Cloudinary for media hosting, ActivePieces for workflow automation, and AI model providers that generate text, audio, or media based on your prompts. These providers process information under their own terms and privacy policies. We select providers that commit to robust security and privacy practices.
   
   

3. We may share limited information with business partners when you request a product or service jointly offered with that partner or when a referral program is in place. We share only what is needed to fulfill your request.
   
   

4. We may allow third party partners to set cookies and similar technologies to collect information about your device and your interactions with the Services for analytics and to serve interest based ads where permitted by law. See Cookies and Similar Technologies and Your Choices for information on how to control these technologies. We do not use Health Information for advertising.
   
   

5. We may access, preserve, and disclose information if we believe in good faith that it is necessary to comply with a legal obligation or lawful request, to protect the safety of any person, to protect the rights and property of V-Apps and our users, to enforce our agreements, or to investigate and defend against legal claims or allegations.
   
   

6. We may disclose or transfer information as part of a contemplated or actual merger, acquisition, financing, sale of assets, reorganization, insolvency, bankruptcy, or receivership, in which personal information may be transferred to the successor or affiliate subject to this Privacy Policy.
   
   

7. We may disclose information when you ask us to or when you consent to the disclosure.

COOKIES AND SIMILAR TECHNOLOGIES

We use the following categories of cookies and similar technologies.

1. Required for the Services to function, for example to log in, maintain sessions, load balancing, and security controls.
   
   

2. Help us measure performance and understand how users interact with the Services so we can improve user experience. Examples include Google Analytics or platform analytics.
   
   

3. Remember preferences and personalize content and features based on your settings and usage.
   
   

4. Enable us and our partners to deliver ads that are more relevant to your interests, limit the number of times you see an ad, and measure the effectiveness of advertising campaigns. In some regions, we obtain consent before placing these technologies.

You can control cookies through your browser settings. You can also use tools provided by industry groups to control interest based advertising. Opt outs are browser and device specific. If you delete cookies or use a different browser or device, you will need to set your preferences again.

YOUR PRIVACY CHOICES

You have the following choices regarding your personal information.

1. You can access and update certain account information in the account settings. You can request access to your personal information, request correction of inaccuracies, and request deletion where permitted by law by contacting us. If you request deletion, we will delete or de identify personal information unless we are required to retain it for legal, security, or operational reasons. Deletion of your account will result in loss of access to content stored in the account.
   
   

2. You can unsubscribe from marketing emails by using the link provided in the email or by contacting us. You will continue to receive transactional and service related communications that are necessary to provide the Services.
   
   

3. You may opt out of certain interest based advertising by using the advertising preferences on your device and by visiting industry opt out pages provided by the Network Advertising Initiative and the Digital Advertising Alliance, among others. These choices may not affect contextual advertising or advertising in mobile apps that does not rely on cookies.
   
   

4. You can revoke our access to Health Information at any time in your device settings. If you revoke access, we will stop collecting new Health Information. Previously collected Health Information will continue to be stored as required to provide the Services and as permitted by platform rules and applicable law.
   
   

5. Some browsers offer a Do Not Track signal. At this time, we do not respond to DNT signals. We will honor legally required browser based preference signals, for example Global Privacy Control, where applicable by law.
   
   

6. We do not sell personal information as sale is defined under the California Consumer Privacy Act. Where a state privacy law treats certain disclosures for cross context behavioral advertising as a share, we provide mechanisms to limit such sharing as required by law. You can contact us to exercise this right.
   
   

7. Where we rely on consent, you may withdraw consent at any time through the relevant settings or by contacting us. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

YOUR PRIVACY RIGHTS

Depending on your location, you may have rights related to your personal information. Subject to applicable law, these rights may include the following.

1. The right to know whether we process personal information about you and to access that information.
   
   

2. The right to request correction of inaccurate or incomplete personal information.
   
   

3. The right to request deletion of personal information in certain circumstances.
   
   

4. The right to request that we restrict processing or to object to processing in certain situations, including direct marketing.
   
   

5. The right to receive a copy of personal information you provided to us in a structured, commonly used, and machine readable format and to transmit that information to another controller where technically feasible.
   
   

6. The right to withdraw consent where processing is based on consent.
   
   

7. The right to obtain information about automated decision making and to request human review of decisions that produce legal effects or similarly significant effects, where required by law.
   
   

8. In some jurisdictions, you may have the right to appeal our decision regarding your privacy request. Instructions for appeal will be provided in our response when required.

To exercise your rights, contact us using the information provided in the Contact Us section. We will verify your identity before responding to requests, which may require you to provide certain information associated with your account. You may designate an authorized agent to submit requests on your behalf where permitted by law. We will respond within the timeframes required by law.

SPECIAL INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with the rights described above and requires us to disclose certain information.

1. In the preceding 12 months, we collected the following categories of personal information: identifiers such as real name, email address, username, IP address; customer records information such as billing address; commercial information such as records of products or services purchased; internet or electronic network activity information such as browsing history and interaction with our sites and apps; geolocation data such as approximate location derived from IP address; audio, electronic, visual, or similar information such as files you upload; inferences drawn from other personal information to create a profile reflecting preferences and characteristics; and sensitive personal information where you choose to provide it, such as Health Information through HealthKit or Health Connect. Sensitive personal information is used only for the limited purposes permitted by law and is not used for additional purposes without your consent.
   
   

2. We collect personal information from you, from your devices and interactions with the Services, from service providers, from partners, and from public sources.
   
   

3. We collect, use, and disclose personal information for the purposes described in this Privacy Policy, including providing, improving, and securing the Services.
   
   

4. In the preceding 12 months, we disclosed personal information for a business purpose to service providers and to other third parties as described in this Privacy Policy. We do not sell personal information and we do not share personal information for cross context behavioral advertising where prohibited by law without providing required choices.
   
   

5. We retain personal information as described in the Retention section of this Privacy Policy.
   
   

6. We will not discriminate against you for exercising your CCPA rights.
   
   

7. We do not offer programs that treat consumers differently based on the value of their data. If we offer such programs in the future, we will describe them and provide an opportunity to opt in.

SPECIAL INFORMATION FOR NEVADA RESIDENTS

If you are a Nevada resident, you may direct us not to sell certain personally identifiable information about you. We do not sell personal information as defined under Nevada law. You may still submit a request to be registered on our opt out list in case our practices change in the future by contacting us with the subject line Nevada Do Not Sell Request and including enough information for us to identify your account.

INTERNATIONAL DATA TRANSFERS

The Services are operated from the United States and may be operated in other countries. Personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to protect personal information when it is transferred internationally, including standard contractual clauses approved by the European Commission for transfers from the EEA to third countries and similar mechanisms for the UK and Switzerland. By using the Services, you understand that your information may be transferred to our facilities and those of service providers in the United States and other countries.

SECURITY

We implement technical and organizational measures designed to protect personal information against unauthorized access, destruction, loss, alteration, or disclosure. These measures include encryption in transit, access controls, firewalls, secure software development practices, vulnerability management, and incident response procedures. Despite these safeguards, no security system is impenetrable. We cannot guarantee absolute security of information. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. If you believe your account or information has been compromised, contact us immediately.

RETENTION

We retain personal information for as long as necessary to provide the Services, to comply with legal obligations, to resolve disputes, to enforce agreements, and for other legitimate and lawful business purposes. Retention periods vary depending on the nature of the information and the purposes for which it is processed. For example, IP logs related to security incidents may be retained for an extended period. Health Information is retained only as long as necessary to provide the requested features and as permitted by platform rules. We may retain de identified or aggregated information indefinitely.

CHILDREN’S PRIVACY

The Services are not directed to children under 18 or under another age as required by local law. We do not knowingly collect personal information from children. If we learn that a child has provided personal information in violation of applicable law, we will delete that information and terminate the account unless we have a legal obligation to retain it. Parents and guardians who believe that a child has provided personal information may contact us to request removal.

YOUR RESPONSIBILITIES

You are responsible for the content you upload, generate, or share through the Services and for complying with applicable laws, platform rules, and third party rights when using the Services. Do not upload confidential information unless the product expressly offers a private workspace suited for such information. Maintain backups of your content. Review outputs before relying on them, especially in contexts that involve legal, financial, medical, engineering, or other professional judgments.

PRODUCT SPECIFIC PRIVACY DETAILS

Because our Services include multiple apps and tools, the following privacy details apply in addition to the general disclosures above.

1. When you submit prompts, parameters, and uploaded materials to generate media, we process that information to fulfill your requests, to provide a history of your jobs, and to support troubleshooting. We may transmit prompts and uploaded materials to AI model providers that generate outputs based on your inputs. Where a provider offers settings that restrict data use for model training, we honor those settings where feasible. We are not affiliated with OpenAI or any other provider unless expressly stated. We may access your jobs and outputs for quality control, research, and safety review, limited to authorized personnel. You can delete individual jobs in the interface when the feature is available. Deleting a job removes it from your account view, but logs that record the job’s occurrence may be retained for security and billing.
   
   

2. We process images you capture or select, the recipient address you provide, subject and body content you provide, and delivery metadata such as timestamps and send status. We may use a media hosting service to store images temporarily for delivery or to generate a link. Links may be public to anyone with the URL unless you choose a private delivery option. We may access sample photos and logs for quality control, research, and abuse prevention, for example to detect spam campaigns or illegal content.
   
   

3. We process sender and recipient email addresses, reminder subject and body, scheduled time, timezone, and delivery status. We retain logs to ensure reliable delivery and to diagnose failures. Reminders may be delayed or filtered by recipient systems. We may access reminder payloads to troubleshoot delivery issues and to improve scheduling reliability. Do not include sensitive information in reminder text.
   
   

4. We process documents you upload to generate summaries or extracts. We may store uploaded documents and generated results in your account for your convenience. We may access a sample of documents and outputs for quality control, research, and model evaluation. Where feasible, we de identify documents used for research and improvement. Do not upload documents that contain protected health information, payment card information, or other regulated data unless the product documentation explicitly permits such data.
   
   

5. We process engineering related files, drawings, and related metadata to generate outputs as you request. We may analyze logs and a sample of files for accuracy checks, performance optimization, and model improvement. Outputs must be reviewed by qualified professionals before use in any engineering context. We do not sign Business Associate Agreements and the Services are not intended to process protected health information.
   
   

6. We process scripts, notes, and collaboration settings to display content across your devices or collaborators you invite. Collaborators may see content you share with them. Manage permissions carefully. We may access a limited subset of scripts for quality control and to improve synchronization.
   
   

7. If you choose to use wellness features, we may process journal entries, mood selections, and other inputs to provide reflections and guidance. We do not provide medical or therapeutic advice. If you connect HealthKit or Health Connect, we use the data you choose to share only to enable the features you request. We do not use Health Information for targeted advertising or market it to third parties.
   
   

8. To build, test, ship, and maintain the Services, we may share personal information and usage data with vetted development and operations vendors, for example code hosting, build and deployment pipelines, error and crash analytics, performance monitoring, feature flagging, QA automation, translation memory, and product analytics. Examples of data that may be processed include identifiers, device and app telemetry, crash traces, configuration settings, prompts and outputs relevant to the affected feature, and, only when strictly necessary for troubleshooting, a narrow subset of production data associated with the incident. We use role based access controls, encryption in transit and at rest, logging, data minimization, and data retention limits, and we bind vendors by contract to use the information solely to provide their services to us, to keep it confidential, and to apply appropriate security. We do not permit these vendors to sell your data or to use it for their independent advertising. Some processing may occur outside your country, subject to lawful transfer mechanisms and additional safeguards. You can opt out of certain analytics or diagnostics where settings are provided, however core operational sharing that is required to deliver security, reliability, billing, or service functionality will continue for as long as you use the Services.

ACCESS TO FILES FOR QUALITY CONTROL, RESEARCH, AND SERVICE IMPROVEMENT

To maintain a secure, reliable, and high quality experience, we may access, review, and analyze your files and other content that you submit or generate in the Services for quality control, safety, research, debugging, and to improve features. Examples include reviewing a failed AutoMEP job to diagnose an error, inspecting a sample of DocuSum summaries to evaluate accuracy, analyzing a selection of Sora2Go prompts and outputs to improve safety filters, or examining a subset of Photo to Email attachments to investigate delivery failures. Access is strictly limited to authorized personnel and service providers who are bound by confidentiality obligations. When feasible, we de identify or aggregate information before analysis. We maintain audit trails of administrative access. If a product offers a control to limit the use of your content for model improvement, we honor that control on a go forward basis once processed. The use of content for quality control, research, and service improvement does not grant you any compensation and does not create any confidentiality obligation beyond what is set forth in this Privacy Policy and our Terms.

AUTOMATED DECISION MAKING AND PROFILING

We use automated systems to support security, fraud detection, content safety, and personalization. For example, we may use automated processing of IP address reputation, device characteristics, login velocity, and usage anomalies to detect and block suspected abusive behavior. We may use automated classification to flag content that might violate our policies. We may personalize content or recommendations based on your past interactions. Automated processing helps us operate at scale. Where required by law, you may have the right to request information about automated decisions that produce legal or similarly significant effects and to obtain human review.

THIRD PARTY LINKS AND SERVICES

The Services may link to websites, applications, and services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, which are governed by their own privacy policies. Review the privacy policies of third party services before providing personal information or authorizing integrations.

DATA MINIMIZATION AND DE IDENTIFICATION

We aim to collect only the personal information needed for the purposes described in this Privacy Policy. Where feasible, we use de identified or aggregated data to reduce privacy risk. We take reasonable steps to ensure that information we de identify cannot be used to re identify individuals, and we contractually require service providers that receive de identified data to refrain from attempting to re identify it.

SENSITIVE INFORMATION

We do not seek to collect sensitive personal information unless you choose to provide it through features that require it, for example Health Information through HealthKit or Health Connect that you explicitly authorize. Do not provide sensitive information such as government issued identification numbers, financial account numbers, precise geolocation, or protected health information unless a product explicitly requests or supports such data with appropriate safeguards. We do not use sensitive personal information for purposes that are incompatible with the reasons for which it was provided.

DATA PROTECTION ADDENDUM

Where we act as a processor or service provider on behalf of a business customer, we will process personal information only on documented instructions and will implement appropriate technical and organizational measures. We will assist the customer in fulfilling obligations regarding data subject rights, security incidents, and data protection impact assessments where applicable and to the extent required by applicable law and our agreement with the customer. Standard contractual clauses or other transfer mechanisms will be used for international transfers when required.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. If we make material changes, we will provide notice as required by law, which may include prominent notice in the Services or sending you an email. Your continued use of the Services after the Effective Date constitutes your acceptance of the updated Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy, our data practices, or your choices and rights, or if you wish to exercise your rights, contact us at [email protected]

Alternate contacts may be listed in product specific pages for support or legal notices.

We strive to respond to legitimate requests within the timeframes required by applicable law. To protect your privacy, we will take steps to verify your identity before fulfilling your request. If you are located in the European Economic Area, the United Kingdom, Switzerland, or Brazil, and you believe our processing of personal information violates applicable law, you have the right to lodge a complaint with your local supervisory authority. You may also seek to resolve concerns directly with us first, which often provides the fastest resolution.

ACKNOWLEDGMENT

By using the Services, you acknowledge that you have read and understood this Privacy Policy, that you consent where required by law to the collection, use, disclosure, and processing of personal information as described, that we may access your files and content for quality control, research, and service improvement as set forth in this Privacy Policy, and that you can exercise your choices and rights as described above.